Our Commitment to Privacy

Protecting physician privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our physician site.

The Information We Collect

Access to information and content in the secure area of the medsn Web site is limited to registered physicians. To register, you must provide professional information, including your name, practice address, professional e-mail, practice phone number, and medical specialty, and create a password. If the information provided during registration requires subsequent updating, you can change it by accessing your Physician Profile page.

How Your Information is Used

medsn's Use of Physician Information

Information provided by physicians during the Member Registration process, and while visiting the Web site is stored in a secure, confidential database. medsn may use the information provided by physicians in the ways described below.

medsn uses this information to customize and improve service when a registered user returns to the Physician Web site, requests product information from pharmaceutical companies via the Web site.

Your profile, along with your user preferences, are also used internally by medsn to identify physicians willing to receive e-mailed invitations to opportunities on the Web (e.g., Interactive Programs, eSymposia, and Peer Meetings).

Disclosure to Third Parties for Request Fulfillment Purposes

Your professional information will be disclosed to third parties (e.g., Pharmaceutical companies) only when necessary to fulfill a request made by you via the Web site. For example, when you request a drug sample, your basic professional contact information-including name, practice address and medical license number-may be forwarded to the designated distributor. Other requests from you that will require medsn to share your data include:

  • Requests for contact by a company affiliated with the medsn Physician Web site
  • Requests for a drug sales representative visit
  • Requests for updates regarding new opportunities of interest
  • Your drug sales representative may be informed of your visit to a particular promotional page. By providing this service, we can help the representative be better prepared to answer your follow-up questions the next time he/she visits your office.

    We will share the personal data you provide online only with other medsn internal entities and/or business partners who are acting on our behalf for the uses described above. Such medsn entities and/or business partners are governed by our privacy policies with respect to the use of this information and are bound by confidentiality agreements as appropriate.

    In self-selecting specific Physician Web site opportunities, registered physician users grant medsn permission to use their names and profile information in a manner consistent with the fulfillment of their expressed preferences.

    Aggregated Information Shared with Pharmaceutical Sponsors

    By aggregated information, we mean information gathered from a number of physician participants that is grouped together to identify trends. Such pooled data has been stripped of identity in order to minimize the risk that it can be used to personally identify individual physicians. Final reports of online behavior provided to pharmaceutical Sponsors will consist of such aggregated information, stripped of personal identifiers.

    Information regarding user ID, Length of visit, Time of day of visit, and path taken during a physician's visit to the Physician Web site will be captured and aggregated. This aggregated information may include, for example, the most and least frequently requested pages and the number of users by specialty. The aggregated data will be used by both medsn and pharmaceutical Sponsors to gain insight into ways to improve future program offerings.


    To prevent unauthorized access, maintain data accuracy, and promote the responsible use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business. Information stored as part of this backup process will be deleted on a regular schedule.


    A cookie is an encrypted data string that our server stores on your hard drive, which contains the unique User ID you have been given for our Web site. Cookies are used by medsn to track the way you use our Web site, so that we can deliver Web content specific to your interests. The cookie is not linked in any way to personally identifying information that you have supplied on the Web site. No one can use the cookie to access or otherwise compromise the data on your hard drive.

    You can choose to change your browser settings to disable cookies if you do not want us to track your medsn Physician Web site activities and tailor our services to your needs. However, some of the functions and features of the medsn Physician Web site will not be available if you disable the cookie.

    IP Addresses

    Your computer IP address is a number assigned to you by your Internet service provider (ISP) so you can access the Internet. In the course of normal operations we receive the IP addresses of computers visiting our medsn Physician Web site. We do not use your IP address to identify you personally, and we will not disclose it to others.

    Disclosures Required to Satisfy Legal or Operational Requirements:

    In addition to the disclosures defined above, we reserve the right to use or disclose personally identifying information to the extent reasonably necessary to

  • Correct technical problems and malfunctions and technically process your information
  • Protect the security and integrity of our Web site
  • Protect our rights and property
  • Take precautions against liability
  • Meet legal requirements, as defined by statute, rule, regulation, or administrative custom
  • Respond to judicial processes
  • Provide information, to the extent required by law, to law enforcement agencies investigating a matter related to public safety
  • How You Can Access or Correct Your Information

    Once logged onto the Physician Web site, each physician has the option of viewing and submitting changes to his/her profile information as it is currently recorded in the system.

    Your Choices

    You are always free to refuse to provide information. Such refusals may, however, limit our ability to fulfill your requests for samples and your ability to take advantage of our programs.

    If you do not wish to receive e-mail or other mail from medsn, please adjust your Preferences on the Profile page.

    If you choose, you can stop our cookie (as well as others on your computer) from operating. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

    For additional guidance, you may want to visit the Federal Trade Commission's Web site, Site Seeing on the Internet, which offers useful information about online privacy.

    Links To Other Web sites

    Our Web site may contain links to other Web sites. We have no control over the privacy and security policies of these "outside" sites-or their enforcement. You should carefully review the policies and practices of these Web sites before providing sensitive information.

    Notification of Changes

    We reserve the right to change the Physician Privacy policy without advance notice in order to comply with laws and regulations. We pledge that the changes we make will not reduce your level of privacy protection. Policy changes will be posted on the Physician Web site so that our users are aware of what information we collect and how we use and disclose it.

    How To Contact Us

    Should you have other questions or concerns about these privacy policies, please contact the medsn Web site. You may reach us through via email at